Selecting the right NetSuite implementation partner could be the make or break of an ERP project
You have made the decision to implement NetSuite, but now you need to find a partner to help you facilitate this. Assessing your unique requirements and matching these to the right NetSuite implementation partner is essential to success. A knowledgeable, trustworthy, and experienced partner will, without a doubt, be worth their weight in gold.
Below we look at just three reasons why your NetSuite implementation partner should be chosen with care and thought.
Technical Expertise
It might seem obvious but ensuring your NetSuite implementation partner has the technical experience required to fulfil the project is essential. This does not just relate to NetSuite specific knowledge, but also how your ERP system will integrate and react with any existing software systems and processes.
By requesting proof of certifications, testimonials, and case studies you should be able to get a clear view of expertise within the team. Don’t forget to ask the right questions in your sales pitches with potential NetSuite implementation partners. If you’re struggling to know how to get the information you need, look at our six helpful questions for potential partners.
Support Post-Implementation
Once your new NetSuite system is live it will form a major part of your day-to-day business. By this point your NetSuite implementation partner will have also become heavily integrated, but the go-live does not mean their role is finished.
It is important to understand the support and training they offer post-implementation before you begin the project. It is likely that your team will require different levels of support, particularly during those early days.
Your NetSuite implementation partner should be proactive in helping you address challenges and enabling your business to get the most out of the ERP as it grows. They should want to be a part of your success!
Team Compatibility
NetSuite implementations can take several months, requiring lots of decision making, hard work and frequent communication across teams. As a result, your team must interact with your NetSuite implementation partner throughout the entire project.
Given the needed time spent cooperating you want to make sure you not only trust your partners to complete the job well, but also that they can work collaboratively with your own team without too much disturbance.
Ultimately you want to make sure the time spent together is enjoyable – it’s a project that can have a great impact on your business, so you want it to go well!
Compatibility can be judge on a variety of things, from work ethics and approach to work to more cultural and behavioural aspects. Whichever you feel is more important, do not forget that a project will always work best when you feel confident in the team supporting you.
Looking for a NetSuite implementation partner that will drive success in your project?
As London’s leading NetSuite partner, we help businesses get ahead of the competition with a winning NetSuite solution. With over 20 years of experience, our extensive industry knowledge will help to deliver a high-end solution perfect for your unique business requirements.
